What you need to know if your return is rejected
If your return is REJECTED, we communicate with you:
The date of rejection
Why it was rejected
What you need to do to correct the error
The fee that may be associated to resubmit your return, if any
If the return will not be retransmitted, or is not transmittable, the instructions on how and when you need to file your return with the IRS.
Most of the rejects occur due to errors in the Social Security Numbers (SSNs), birth dates or the Employer ID Numbers. Please check these numbers very carefully. Also, if there has been a name change (such as by marriage) and not reported to the Social Security Administration, returns with such SSNs will reject.
Related Articles
What to do if you are getting Reject Code: IND-031
IRS reject code IND-031 means your Prior Year AGI or IP PIN doesn't match IRS records. Fix by going to the eSignature page and updating the Prior Year AGI or IP PIN. If the correct amount keeps getting rejected, try entering $0 for Prior Year AGI and leaving the PIN blank.
What to do if you are getting Reject Code: F8962-070
IRS reject code F8962-070 means your return is missing Form 8962 (Premium Tax Credit). The IRS believes you received Form 1095-A for marketplace health insurance. Fix by going to Health Insurance & Misc, selecting Yes to Exchange Provided Health Insurance, and completing Form 8962.
What to do if you are getting Reject Code: IND-452
This means that the IRS records indicate that a return has already been created and submitted with that SSN for the same tax year. If the information is correct and you do not believe a tax return was filed elsewhere, the return will need to be paper filed and we suggest contacting the IRS.