How to restart my return (interview)
If you would like to restart a return you must delete any previously started returns. Please keep in mind that when deleting and restarting a return, your SSN, name, and DOB will not be deleted. Restarting a return will allow you to restart the interview mode to make your inputs.
To Restart your return
Login to your account, select Settings on the Navigation page
Select Restart Interview, this will take you through the queued pages apart of your interview. Or you can choose the Delete My Information & Restart Return if you would like to remove the info you have input and restart the interview.
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How to restart my return filing (interview)
If you would like to restart a return you must delete any previously started returns. Please keep in mind that when deleting and restarting a return, your SSN, name, and DOB will not be deleted. Restarting a return will allow you to restart the interview mode to make your inputs.
How to add additional forms
Our user-friendly system makes it easy to add any additional forms you may need for your tax return with just a few simple steps. Within the return, you can quickly access essential forms like W-2s, 1099s, Schedule A, and more.
How to add advanced dependent information
Check the Show Advanced Dependent Information box at the bottom of the Dependent page to indicate special conditions: qualifying student, disabled, kidnapped, Form 8332 (divorce/decree), or Form 2120 (multiple support).