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Common Questions | Tax Returns | February 3, 2025

How to check the status of return

Return Statuses & Meaning:

  1. Filed/Submitted: Your return has been successfully filed and submitted to the government agency. You will receive a confirmation email from us.

  2. Accepted: The government agency has accepted your return for processing. No further action is needed at this time.

  3. Rejected: Your return was not accepted due to an issue, such as incorrect information or a filing mismatch.

Follow the instructions in the rejection email to correct and resubmit your return.

Important Information: Real-Time Status Updates

  • We will send real-time email updates as soon as we receive new information about your return. If your status is not displayed on the Navigation page, it may still be awaiting acknowledgment from the government agency.

  • Tip: Processing times vary, but we are committed to keeping you informed every step of the way. Please check your email regularly for updates.

How to check Status

  1. Log in to your account and select Work With Filing for the return you are looking to check on

  2. You’ll be directed to the Navigation page, where you can easily view the status of your return —whether it’s been accepted or rejected.

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