Login & Account
Account creation, login issues, passwords, and profile management
Login Information
How to log in/edit a return in progress
Log in to your MyFreeTaxReturn.com account, select Work With Filing on the return you want to edit, then select Edit a Return in Progress to continue where you left off.
How to reset password
If you are experiencing difficulty with your password, we have created this step by step guide to help you reset your password.
What to do if I receive a password recovery email I did not request
If you received a password recovery email that you did not request there are three options we recommend you consider taking to ensure your account is safe. Please contact us. You may also send a Secure Email to our support team to determine if your account has been compromised.
My Account
What filing interview methods do we offer
MyFreeTaxReturn.com blends an easy-to-use interview process with a forms-based system, simplifying your tax filing experience. Begin by selecting one of three interview options, each tailored to guide you through the process.
How to upload documents
If you are looking to upload documents, please refer to this step by step guide:
How to delete my account
In order to delete your MyFreeTaxReturn.com account, you will have to reach out to our Support team through a secure email in your account to request a deletion. MyFreeTaxReturn.com does not give users the ability to delete their own accounts.
Can I register an account with a foreign phone number
Unfortunately, MyFreeTaxReturn.com cannot accept a foreign phone number when registering an account.
How to change my email on my account
This article is intended to provide a step by step guide to instruct you on how to change your email address in your MyFreeTaxReturn.com account.
How to change my phone number on my account
Change your phone number by logging in to MyFreeTaxReturn.com, selecting the My Account tab in the top left corner, then editing your phone number under User Details using the edit button.
Additional Features
What products and services does MyFreeTaxReturn.com offer
MyFreeTaxReturn.com offers a fast, convenient, and secure platform for effortless do-it-yourself tax filing.
How to contact MyFreeTaxReturn.com
Use the Contact page to review current support options. For self-service answers, browse the Support Center or FAQ. For account-specific help, log in and send a secure message.
How many returns can be completed
MyFreeTaxReturn.com allows you to construct up to five tax returns for each tax year. We support the construction of returns for tax years 2017 until the current tax year. This means that you will be able to construct returns for yourself and up to four other individuals.
What security measures does MyFreeTaxReturn.com take
Our commitment to protecting personal information is one of our guiding principles established by our founders when we started offering tax products online in 1996.
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