Skip to main content
← All Support Articles

Common Questions

Frequently asked questions about tax filing and our service

Tax Returns

Common Questions | Tax Returns

How to file a federal extension (Form 4868)

File a federal extension (Form 4868) by logging in to MyFreeTaxReturn.com, selecting Work With Filing, then Begin a Fed Extension on the Navigation Page. Sign the User Agreement first, then enter your total tax liability, total payments, and amount you're paying.

Common Questions | Tax Returns

How to check the status of return

Follow the instructions in the rejection email to correct and resubmit your return.

Common Questions | Tax Returns

What if my return is accepted

If your return is ACCEPTED and shows you are due a REFUND, you do not need to take any other action. If your return is ACCEPTED and your return shows a BALANCE DUE, please verify your payment was accepted by the government.

Common Questions | Tax Returns

How to file if my parent claimed me as a dependent on their return

If your parent or another person claims you as a dependent on their tax return, you must indicate this in your tax return. There is a question field within our system that allows you to indicate that you have been claimed by someone.

Common Questions | Tax Returns

What filing status should I choose

It is important for taxpayers to know their correct filing status. Please refer to the IRS ITA Tool - What is my filing status to help determine your filing status if you need assistance.  There are five filing statuses:

Common Questions | Tax Returns

How to restart my return filing (interview)

If you would like to restart a return you must delete any previously started returns. Please keep in mind that when deleting and restarting a return, your SSN, name, and DOB will not be deleted. Restarting a return will allow you to restart the interview mode to make your inputs.

Common Questions | Tax Returns

How to restart my return (interview)

If you would like to restart a return you must delete any previously started returns. Please keep in mind that when deleting and restarting a return, your SSN, name, and DOB will not be deleted. Restarting a return will allow you to restart the interview mode to make your inputs.

Common Questions | Tax Returns

How to delete a return

You have the option to request an outstanding return be deleted. To request your return be deleted, you will need to submit a request to our support team. Please send us a Secure Email with the following information: To see instructions on How to send a Secure Email, click the linked article below

E-file

Common Questions | E-file

What is a tax return signature PIN

A Tax Return Signature PIN (Personal Identification Number) is a Self-Selected PIN made up of any 5 numbers (except all zeros) to enter as your electronic signature. If you file a joint return, both taxpayer and spouse are required to select their own PIN.

Common Questions | E-file

How to find prior year AGI (Adjusted Gross Income)

Depending on how you filed in the previous year, the Prior Year AGI is found on the first page of form 1040 line 11. If you did not file with MyFreeTaxReturn.com in the prior year, you can refer to the IRS to help assist you in finding your prior year AGI.

Common Questions | E-file

What is MyFreeTaxReturn.com refund policy

Once our service has been used to prepare and either eFile or paper file a tax return, a refund is not guaranteed. The fee(s) charged by MyFreeTaxReturn.com is based on the use of our service to prepare the tax return(s).

Common Questions | E-file

What is electronic filing

Electronic filing (efile) is the most popular method of filing taxes, developed by the IRS nearly four decades ago in 1986. Over one hundred million personal income taxes are filed each year.

Common Questions | E-file

What are the advantages to e-filing

E-filing and choosing direct deposit is the safest and fastest way to receive your refund. The IRS requires security measures for e-filed returns. This helps protect your sensitive personal information and decreases fraud and identity theft risk.

Common Questions | E-file

What is electronic postmark (ePostmark)

MyFreeTaxReturn.com provides an electronic postmark (ePostmark) to each completed and constructed return filed by our system. The ePostmark is based on our system clock, located in the United States Pacific Time Zone.

Ready to Start Your 2025 Return?

Join millions of Americans who file their federal returns for free. No income limits. No hidden fees.

Start 2025 Return