Privacy Policy
Last updated: March 10, 2026
Our commitment to protecting your personal information is one of our guiding principles, established by our founders when we started offering tax products online in 1996. MyFreeTaxReturn.com, powered by FileYourTaxes.com, does not sell, share, disclose, or rent any information provided to us in connection with the preparation of a tax filing to anyone for any reason, except as described in this Privacy Policy.
This Privacy Policy incorporates the Website Terms of Use by reference. As a leader in the industry we develop and implement proactive policies to protect and safeguard your information. We do not share your Personal Information with third parties for their marketing purposes without your consent. This Privacy Policy applies to our online tax software products, including MyFreeTaxReturn.com, mobile applications, and white-label products and services we offer to other companies. This Privacy Policy does not apply to data that is not collected online, information submitted publicly, or other websites and social media sites, including those you may access through our website. Please review the privacy policies of any other websites and social media sites you use prior to submitting your personal information there.
What Information Do We Collect?
We collect information when you create an account, begin a tax return, place an order, subscribe to a newsletter, or complete a form. As required by the IRS of all tax software companies, we employ technology to collect device information from your browser or system.
Identifying Information
Full legal name, phone number, email address, mailing address, Social Security number (SSN) or ITIN, date of birth
Financial Information
Income, expenses, assets, bank account and routing numbers (for direct deposit refunds)
Payment Data
Credit card or financial account numbers used for state filing fees
Tax Return Data
Filing status, dependent information, W-2s, 1099s, self-employment income, deductions, credits, and all other tax-related data you enter
Device Information
IP address, device type, device fingerprint, app version, operating system, browser type, TCP/IP data
We also record transaction information and referral sources during your use of the service.
How Do We Get This Information?
You provide information directly when you interact with our service. Third parties, including government agencies, may submit information with your authorization. As required by the IRS, we also employ technology to obtain device information from your browser or system used to access our services.
Some information is collected automatically when you visit the public website through cookies, analytics technologies, and similar tools. This may include pages visited, referring URLs, and general device and browser information.
Our web servers routinely collect anonymous usage data to ensure security, reliability, and availability. This demographic data is not personally identified.
How Do We Use Your Information?
- Prepare and file your tax return with the IRS and applicable state tax authorities
- Process payments for state return filing fees ($12.99 per state)
- Create and maintain your account for authentication and access to prior-year returns
- Provide customer support and respond to your inquiries
- Comply with legal requirements including demands, summonses, orders, and subpoenas
- Mitigate system abuse and prevent fraud
- Analyze public-site traffic to understand how visitors use the website and improve site content and performance
We may also personalize your experience, improve our website, improve customer service, process your transactions, and send periodic emails. You may not opt out of emails required by regulation or government rules. If you decide to opt in to our mailing list, you will receive emails that may include company news, updates, related Service information, and similar communications. At any time you would like to unsubscribe from receiving future emails, we include detailed instructions at the bottom of each email explaining how to unsubscribe.
Do We Disclose Information to Outside Parties?
We do not sell, trade, or transfer your personally identifiable information to outside parties except as described below:
With Your Consent and Direction
We disclose information with your consent and at your direction, including when you instruct us to file your return.
IRS & Government Agencies
When filing your federal and state returns, as required by law
Related Product Providers
We may offer products and services from other companies that have separate privacy policies. In these cases, strict government regulations govern disclosure of your information.
Payment Processors
To process your state return filing fee. Payment information may be shared with processors, financial institutions, and other parties involved in transaction clearance and settlement.
Service Providers & Fraud Prevention
Trusted third parties assisting with website operations, customer service, identity refund fraud prevention (ISACs), and cybersecurity threat mitigation.
Analytics Providers
We use Google Analytics on the public website to collect website usage and technical information such as pages visited and general device details. Analytics providers process this data on our behalf to help us understand site traffic and improve site content. Analytics providers do not receive taxpayer-entered tax return data.
Legal & Compliance
When required by legal process, business transfers, law enforcement or national security requests, to enforce our agreements, or to protect rights and safety.
In the case of dishonored checks and unauthorized or disputed use of credit cards, certain information may be shared with collection organizations, law enforcement agencies, the courts, and government agencies, including those that received the tax filings.
How Do We Protect Your Information?
Physical Safeguards
High-security access controls to server infrastructure
Electronic Safeguards
Two-key encryption for data in transit and encryption at rest
Administrative Safeguards
NIST Cybersecurity Framework, personnel training, monitored access
Certificate Authentication
Extended Validation Digital Certificates authenticate communications
All data is encrypted during transmission and at rest. Learn more on our Safety & Security page.
How Long Do We Keep Your Information?
We retain your information to comply with government retention requirements (the IRS recommends retaining tax records for a minimum of 3 years, and up to 7 years in certain situations), serve you effectively, fulfill our legal and reporting obligations, resolve disputes, enforce our agreements, complete outstanding transactions, and detect and prevent fraud.
If you terminate or close your account, this Privacy Policy still applies. Tax return data may be retained as required by applicable law and regulation.
How Do You Update or Delete Your Information?
Account holders may access and modify their personal information at any time by logging into their account. Changes are subject to federal and state laws regarding taxpayer data retention requirements.
To request access to, correction of, or deletion of your personal information, contact us at [email protected] or write to the mailing address below. We will not charge you or discriminate against you for making such a request.
We may not delete information if it is necessary to: complete a transaction you initiated, protect our website security, comply with a legal obligation, or if it is used solely for internal purposes compatible with the context in which you provided it.
EU and Swiss individuals have rights to access, limit use, limit disclosure, and request erasure of personal information. Direct requests to [email protected] or the mailing address below.
We may require additional information to verify your identity. We might not delete your personal information if it is necessary to complete the transaction for which the information was collected, to protect the security of our website and the information we collect, to comply with a legal obligation, or if your information will be used solely for internal purposes connected with your relationship with us.
Cookies & Similar Technologies
MyFreeTaxReturn.com and its filing services use cookies and similar technologies for operational purposes including session management, authentication, security, and fraud prevention.
On the public website (myfreetaxreturn.com), we use Google Analytics (GA4) to collect website usage and technical information such as pages visited, traffic sources, and general device and browser details. Google Analytics uses cookies to distinguish unique visitors and understand how users interact with the public site. This information helps us improve site content and performance. Google Analytics does not collect taxpayer-entered tax return data.
You can control or disable cookies through your browser settings. Disabling cookies may affect the functionality of certain features.
"Do Not Track" Browser Settings
We do not respond to web browser "Do Not Track" signals; we treat all user data the same. As described in this Privacy Policy, we give you choices about sharing your information. You can exercise your choices as described in this Privacy Policy.
Children's Privacy
We do not knowingly collect information from anyone under 13 years of age. Our products and services are marketed to individuals aged 13 and older. If we learn we have inadvertently collected personal information from a child under 13, we will promptly delete it.
Credit Card Security Compliance
McAfee, Inc. issues reports of compliance to MyFreeTaxReturn.com as required by the payment card industry, in presumed compliance with the CHILDREN'S ONLINE PRIVACY PROTECTION ACT OF 1998, the HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT OF 1996 (HIPAA), the GRAMM-LEACH-BLILEY ACT (GLBA) protecting financial information, and the SARBANES-OXLEY ACT (SOX).
Payment Card Industry (PCI) Data Security Standard, or PCI compliance, signifies the device, as of the date of the report, is compliant with the remote vulnerability audit requirements of the Payment Card Industry Data Security Standard (PCI-DSS), Visa USA's Cardholder Information Security Program (CISP), Visa International's Account Information Security (AIS) program, MasterCard International's Site Data Protection (SDP) program, the American Express Data Security Standards (DSS), and Discover Card's DISC program.
Governing Law
This website is controlled and operated in the United States and in the State of California, and is not intended to subject us to the laws or jurisdiction of any state, country or territory other than the United States. We do not represent or warrant that the website or any part thereof is appropriate or available for use in any particular jurisdiction other than California. In choosing to access our website, you do so on your own initiative and at your own risk, and you are responsible for complying with all local laws, rules and regulations.
Your Consent
By using our site and services, you consent to this Privacy Policy. If you do not agree with our policies and practices, please do not submit personal information to us.
Changes to This Policy
If we choose to change our Privacy Policy, we will post those changes on this page and update the Privacy Policy modification date below. Please check this page regularly for updates. Policy changes will apply only to information collected after the date of the change.
This policy was last modified on 3/10/2026.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights:
Further Information
FileYourTaxes.com participates in the Trust-Guard.com privacy verification program, and complies with all Trust-Guard privacy verification standards. Further information about this program and its dispute resolution process is available at www.Trust-Guard.com.